Lead Production Support Specialist

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Lead Production Support Specialist

Workplace: Kraków

We are member of French ALTEN Group present in 25 countries around the world and employing over 34,000 engineers and IT specialists. Since 1988 we deliver advanced IT systems for well-known brands, develop medicine and the renewable energy industry. ALTEN innovates aero and cosmonautics, trains, electric and autonomous vehicles, and even space rockets. We are currently looking for Lead Production Support Specialist who will join our team.

Main tasks

    • Providing support in all aspects of the selected IT systems and applications
    • Day-to-day maintenance and proactive monitoring of production services and environments
    • New functionality/product deployment and changes to existing solutions
    • Providing technical expertise in supported systems to Business users
    • Adhering to all service level agreements and metric requirements at all times
    • Assistance on audit and operational controls related activities
    • Highlight problems/blockages and take initiative to suggest ideas to change and improve processes
    • Assist site management in providing solutions for new initiatives/business & revenue improvements
    • Adhering to all service level agreements and metric requirements at all times
    • Strong emphasis on the maintenance of an effective and rigid control environment ensuring quality is never compromised
    • Expected to develop a strong working relationship with the business users and management in all supported sites, project, implementation, analyst and deployment teams


    • At least 3 year experience with administration or development in T-SQL on MS SQL Server 2008  and higher
    • Knowledge and past experience in Windows Server configuration (IIS)
    • Knowledge of .NET
      framework 2.0/3.5 /4.0 (WinForms, ASP.NET) focused to C# language
    • Knowledge and past experience in Java and/or JScript will be an advantage
    • Excellent English language communication skills, both written and verbal
    • Strong analytical skills and lateral thinking
    • Ability to work in a team of a diversified international environment
    • Ability to work efficiently and independently under pressure
    • Team player and adaptable to change
    • Experience of developing or supporting customer facing applications will be an added advantage
    • Other language skills (French, German, Spanish, Russian, Greek, etc..) can be considered as an advantage

We offer

  • Stable and long-term cooperation
  • Certification and training opportunities
  • Possibility to choose type of contract (B2B also)
  • Benefit package (MultiSport card, Medicover, MyBenefit)
  • Unlimited growth and development opportunity
  • Relocation support & relocation package 

Do not hesitate and join our team!

The recruitment process and work during a pandemic are 100% remote 😷

Additional information

Please, include following in your CV:

„I agree to the processing of personal data provided in this document for executing this and future recruitment processes by ALTEN Polska Spółka z o.o., ul Pańska 73, 00-834 Warszawa, pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”

In this project you can choose Work Contract or B2B Contract.

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